Frequently asked questions FAQ

Q: How do I manage, pause, cancel, restart a Raw Till 4 Diet VIP Membership?
A: Visit this page:
https://thebananagirl.com/apps/my-subscriptions/login

And log in by:
1. Entering order email address in the text box and press "Get login link".
2. Open you email service and click on the link "Manage subscriptions" in the email.
3. When you have loged in you will see your subscriptions and can cancel, restart etc.

Use the same email that you used for your order.
Make sure you have access to that email so that you can receive the subscription login link.

Q: How do I get acess to the VIP Facebook group.
A: Visit this page : https://www.facebook.com/groups/rawtill4vip
Login to Facebook.com with the account you want to join the VIP group.
Apply to Join group and add order number to the application.

Facebook name must be same as order name, If you wish to change the order name to match your face book name please contact us here through the contact page.
Order number is found in the first order confirmation email.

Q: Can I read the Raw Till 4 Diet on my iPhone?
A: Yes, all eBook's sold here can be read on iPhone with its default "files app", google drive, adobe reader etc.

Q: I am not a very technical person so will I still be able to download and read the Raw Till 4 Diet eBook?
A: Yes it is easier then you think and you do not need to be a tech-pro. We will help you until you have the eBook, no worries. Please contact us if you need assistance.

Q: I didn’t receive a download link email to my email address?
A: This could be because you entered the wrong email or spelled it wrong in your order. Please confirm that you entered the right email address and that you are looking for the download email in the right email inbox. Please also check the spam folder of you email. If the email is incorrect please contact us with the contact form.
Tip: When the order Is finished you will also be presented with a download link on the same order web page.

Q: I tried to download the Raw Till 4 Diet eBook but I can’t find it on my iPhone and I have reached my download limit. What do I do?
A: Check the “files app” or other apps that you have that is used for reading or viewing files or PDF files, the PDF file might be stored in some of them. If you can not find the eBook please contact us.

Q: I tried to download the Ultimate Weight Loss Bundle but I can’t find it on my iPhone and I have reached my download limit. What do I do?
A: Check the “files app” or other apps that you have that is used for reading or viewing files or PDF files, the ZIP file might be stored in some of them. If you can not find the eBook bundle please contact us.

Q: The download link does not work, please help.
A: Make sure you are connected to the internet, that your web browser is not blocking content and that the download limit is not reached. If you can not find a solution contact us and we will help out.

Q: How do I contact you about an order?
A: Please scroll to the bottom of the website and open the contact page and complete the form and send.

Q: In what format are the eBooks delivered?
A: All eBooks sold here are PDF files and the eBook bundle is delivered as a ZIP file containing the corresponding PDF eBook files.

Q: Freelee I just have one very quick personal question, can you answer?
A: If you want to ask Freelee personal questions about the Raw Till 4 diet, veganism, etc we advise you to make a public comment on youtube.

Q: Is a paper copy included in the Raw Till 4 eBook price?
A: No paper copies are included with any of the eBook’s sold on thebananagirl.com

Q: I haven’t received my physical book of My Naked Lunchbox, why Isn’t it coming?
A: No paper copies are included with any of the eBook’s sold on thebananagirl.com

Q: Where can I buy paper copies of The Raw Till 4 Diet eBook?
A: The Raw Till 4 Diet is available as a paper copy on Amazon
https://www.amazon.com/dp/1976960312

Q: Where can I buy paper copies of My Naked Lunchbox eBook?
A: My Naked Lunchbox is available as a paper copy on Amazon
https://www.amazon.com/dp/1092770453

Paper copies also available at:
Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.es, Amazon.it, Amazon.co.jp

Answers applicable to products:
The raw Till 4 Diet eBook, My Naked Lunchbox eBook, Go Fruit Yourself eBook, Ultimate Weight Loss Bundle, Weight Loss Starter Bundle, La Dieta Raw Till 4 eBook, Llenate De Frutas eBook, Paquete Ebook Banana Girl.